privacy guidance

Privacy Policy

This website is managed by GCP IOW Ltd (Trading as Gully Howard Commercial Property). We take the protection of your personal data seriously and are committed to protecting this information in accordance with the requirements of the General Data Protection Regulation (GDPR).

We process and hold information in order to provide services. This notice explains how we use and share your information. Information may be collected on a paper or online form, by telephone, email or by a member of our staff. ​

What information do we collect?

GCP IOW Ltd. collects the names, addresses and contact information in the form of telephone numbers and email addresses from you as a customer, landlord, tenant, buyer, or prospective tenant. We may also collect other personal information about your financial circumstances. We keep copies of letters and records of telephone calls along with information that we receive about you from other people to ensure that we comply with financial legislation. We may also keep some personal details of any payments made in connection with your tenancy.

Why do we collect your information?

GCP IOW Ltd uses personal information to enable us to satisfy our obligations under contract with our customers and tenants.

Our right to process information

We are permitted to process information under GDPR Article 6 (1) (a) (b) and (e) when:

  • ​processing is with consent of the data subject, or​
  • processing is necessary for compliance with a legal obligation, or
  • ​processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller, or
  • ​processing is necessary to fulfil a contractual obligation to you.​

How we use your information

We will only use any personal information you send us for the purposes for which you provide it. We will only hold your information for as long as necessary.  All employees who have access to your personal data and are associated with the handling of that data are obliged to respect the confidentiality of your data.  We aim to keep the information we have about you accurate and up to date.  If, however, you find errors or inaccuracies in your data, we will amend or erase that information upon request. ​

How long do we keep hold of personal information?

Records will not be kept for longer than necessary and will be in line with current GDPR legislation.

Information sharing

We will never share your personal information with a third party unless we have a lawful requirement to do so, or express permission from you to do so.

Information security

We will make every effort to ensure that your information is protected from unauthorised access, loss, manipulation, falsification, destruction or unauthorised disclosure. This is done through appropriate technical measures and appropriate policies. We will only keep your data for the purpose it was collected for and only for as long as is necessary. ​

Your rights

  • Access to Information: You have the right to request access to the information we have about you.​
  • Information Correction: If you believe that the information we have about you is incorrect, you may contact us so that we can update it and keep your data accurate.​
  • Information Deletion: If you wish for us to delete the information about you please contact us.​
  • Right to Object: If you believe that your data is not being processed for the purpose it has been collected for, you may object.​

Complaints or queries

If you have a complaint or query about how we collect and use personal information, if you would like a change to be made to your record or want to object to processing of you information please contact us using the information in the “How to contact us“ section below.

Links to other websites

This privacy notice does not cover the links within this site to other websites. We encourage you to read the privacy statements on these linked websites. ​

Contact form

Our website features a contact form, which is used to collect name and email address information from prospective clients, and to collect enquiries from interested parties.  The information submitted in this form will be securely held, and will only be used to contact that individual regarding their specific enquiry.  No information submitted via this form will be shared with any third party.

How to contact us

If you require further information about how we collect and use personal information you can contact:
Gavin Chambers – GCP IOW Ltd, Suite 11, Salisbury Gardens, Dudley Road, Ventnor, Isle of Wight, PO38 1EJ or or 01983 301 434.