Customer Survey

Thank you for your custom.
If you have not already done so, please could you help us to improve our service to you and our other customers by completing this survey. It should take less than five minutes.

1. What is your overall satisfaction level with Gully Howard?
	Satisfied
	Somewhat Satisfied
	Neither Satified nor Dissatisfied
	Somewhat Dissatisfied
	Very Dissatisfied
Please tell us why you feel that way?

2. How likely are you to recommend Gully Howard to another or to use the company again?
	Likely
	Somewhat Likely
	Neither Likely nor Unlikely
	Somewhat Unlikely
	Very Unlikely
Please tell us why you feel that way?

3. Please rate your level of satisfaction with your primary contact at Gully Howard:
	Satisfied
	Somewhat Satisfied
	Neither Satified nor Dissatisfied
	Somewhat Dissatisfied
	Very Dissatisfied
	Contact Name:
Please tell us why you feel that way?

4. Have you any additional comments as to how we can improve your level of satisfaction?

5. Did you know, Gully Howard:
	(a) an Agency Department	Yes No
	(b) can negotiate rent reviews for Landlords and tenants	Yes No
	(c) can act in Party wall Cases	Yes No
	(d) can undertake structural surveys, homebuyers reports and schedules of condition	Yes No
	(e) manage property on behalf of Landlords	Yes No
	(f) can undertake valuations of commercial and residential property	Yes No

	May we contact you later about any of your responses?	Yes No
	Name
	Telephone Number

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